Shipping & Returns
Shipping (Domestic)
Please refer the product page for estimated shipping and delivery timelines for domestic orders within India. Shiprocket is our Shipping Partner and we usually Ship through Delhivery, Bluedart and Fedex. From the time of shipping, it takes about 2-4 days for domestic orders to reach you. We usually Ships in 2-3 Working Days
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If you have placed an order with multiple items, please note that your items may arrive in multiple shipments. The estimated delivery times are indicative, and, on some occasions, there might be some unavoidable delays beyond our control. We will keep you informed in case of any delays.
Shipping (International)
We are pleased to accept orders from outside of the India. We support payment via PayPal payments for International customers. All items in our store are listed in US dollars.
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What Shipping Service Do You Use?
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India Post Registered Airmail/Airparcel International
Delivery varies, tracking is available, package is not insured. While most packages are delivered within 15 business days, in rare instances, delays of up to 60 days have been experienced once the package has left the India due to events beyond our control (such as weather or processing time in customs). Delivery times are not guaranteed.
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Can You Provide Me with a Tracking Number?
Yes. India Post Registered Airmail/Airparcel International provide you with an International tracking number.
Returns
Thanks for purchasing our products at tahorizons.com
If you have a query our customer service representative will review your query and revert in the next 24-48 working hours.
We do not provide any type of Guarantee or Warranty for all products sold at tahorizons.com.
We do not allow Exchange or Return or Replacement of any products.
Order once placed can not be cancelled, clubbed, modified or refunded.
If you have received incorrect product, processing time is 7 working days and re-shipping will happen only after we receive incorrect product in unused original packing.
Product damaged in transit by shipping/courier company is not covered by tahorizons.com
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If anything is unclear or you have more questions feel free to contact our customer support team. (tahorizons@gmail.com)
By visiting tahorizons.com you accept our Returns policy.